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The PartsEdge Podcast The PartsEdge Podcast PartsEdge im Loop: Der News-Podcast von Finanzfluss im Loop: Der News-Podcast von Finanzfluss Finanzfluss, Mary Abdelaziz-Ditzow Przygody Przedsiębiorców Przygody Przedsiębiorców Przygody Przedsiębiorców Bitcoin News Digest Podcast Bitcoin News Digest Podcast Mike Richardson PZ Briefing – Die wichtigsten Nachrichten des Tages PZ Briefing – Die wichtigsten Nachrichten des Tages Pharmazeutische Zeitung Beurs | BNR Beurs | BNR BNR Nieuwsradio Networking Unleashed: Building Profitable Connections Networking Unleashed: Building Profitable Connections Michael A Forman 5 Minute AI News - Daily 5 Minute AI News - Daily Kitchen Table Media The Sweaty Startup The Sweaty Startup Nick Huber The IDEMS Podcast The IDEMS Podcast IDEMS International Hapitalist Hapitalist Russell Nohelty Chat with AP Chat with AP Business RadioX ® P2P Cafe -  Der P2P Kredite Talk mit Thomas Butz & Lars Wrobbel P2P Cafe - Der P2P Kredite Talk mit Thomas Butz & Lars Wrobbel Thomas Butz & Lars Wrobbel Grow Your Camp Grow Your Camp Mark P. Fisher & Carl Lefever Podcasts – RealAgriculture Podcasts – RealAgriculture RealAgriculture Larry Reidy’s America Larry Reidy’s America larryreidy Het MKB praat mee Het MKB praat mee BNR Nieuwsradio Big Digital Energy Big Digital Energy collide. Marketplace Morning Report Marketplace Morning Report Marketplace The Golfi Real Estate Show The Golfi Real Estate Show Rob Golfi Cenário Econômico com Leandro Resende Cenário Econômico com Leandro Resende Rádio CBN Crypto News Today | 2 Min News | The Daily News Now! Crypto News Today | 2 Min News | The Daily News Now! The Daily News Now! JIJI news for English Learners-時事通信英語学習ニュース‐ JIJI news for English Learners-時事通信英語学習ニュース‐ 時事通信社 Quality of Mind: Realising Exponential Potential. Quality of Mind: Realising Exponential Potential. Piers Thurston Making Change Work Moneycontrol Podcast Moneycontrol Podcast moneycontrol La Story La Story Les Echos Conversations with Women in Sales Conversations with Women in Sales Lori Richardson Daily Crypto News Daily Crypto News Matt Diemer Rethink - Reset coaching Rethink - Reset coaching Clint Powell 人性的弱点-解读分享 人性的弱点-解读分享 终身都要成长 Emprendeduros Emprendeduros Emprendeduros Contracting Officer Podcast 2.0 (samples) Contracting Officer Podcast 2.0 (samples) Kevin Jans, Paul Schauer, Contracting Officer, government Contracting, proposal management, proposal writing, targeting, contract administration, contract management, subcontracting Der immocation Podcast | Lerne Immobilien Der immocation Podcast | Lerne Immobilien immocation TubeTalk: Your YouTube How-To Guide TubeTalk: Your YouTube How-To Guide vidIQ 安田佳生のブレインスイッチ 安田佳生のブレインスイッチ 株式会社安田佳生事務所 Telluride Local News Telluride Local News Local News Network Telluride Don Chisciotte Don Chisciotte DigitalMDE
The PartsEdge Podcast

Business

The PartsEdge Podcast

PartsEdge

How Value-Driven AI Is Transforming Dealership Fixed Ops and Customer Experiences

July 03, 2026 8:00am 15 min

This episode of the Parts Edge Podcast is recorded live at the NCM Fuel the Future Fixed Ops Summit and dives into the future of service lane technology in dealerships. The conversation focused on differentiating between...

Building Trust and Boosting Profit: The Power of Video in Fixed Ops with Joe Shaker

July 01, 2026 8:00am 14 min

Joe Shaker, dealer and founder of TruVideo, joins the Parts Edge Podcast live from the NCM Feel the Future Fixed Ops Summit. Joe dives into the foundational importance of fixed ops in dealership profitability and the tra...

Fixing the Foundation: Innovation, Mystery Shops, and Gamifying Car Sales at the NCM Summit

June 30, 2026 8:00am 12 min

The conversation focused on innovative tools, dealership culture, and fresh perspectives on the evolving landscape of fixed ops. Special guest Kyle Disher of Rev Dojo shares his experiences working with hundreds of deale...

Building Strong Service Teams and Tackling Obsolescence in Fixed Ops

June 30, 2026 8:00am 9 min

Sammy, Service Director at Tamiami Hyundai and Genesis in Naples, Florida, joins the Parts Edge Podcast from the NCM Fuel the Future Fixed Op Summit. Sammy shares how her passion for fixed ops began as a kid in her dad's...

Networking, AI, and Technician Challenges in Fixed Ops with Matt and Justin

June 25, 2026 8:00am 6 min

Live from the NCM Fuel the Future Summit, this PartsEdge Podcast episode features Matt (Parts Director) and Justin (Service Director) of Huffines Hyundai McKinney, Texas. They share candid insights on the grit required i...

Webinar Replay - What Your DMS Isn’t Telling You About Your Inventory

June 24, 2026 8:00am 55 min

This episode takes a gritty, honest look at the hidden gaps in dealership DMS (Dealer Management System) reporting and the impact on parts inventory management. The conversation focused on what makes inventory a guessing...

Leveraging 19 Million Reviews to Build Trust and Grow Dealer Profits with Melissa Terrell

June 19, 2026 8:00am 10 min

Today, Kaylee Felio chats live from the NCM Fuel the Future Fixed Ops Summit with Melissa Terrell, whose company is transforming how dealerships leverage customer feedback. Together, they dig into how online reviews—espe...

Breaking the Mold: Fixing Fixed Ops with AI and Smarter Scheduling

June 17, 2026 5:02pm 7 min

Kaylee Felio chats live from the NCM Fuel the Future Fixed Ops Summit with Michael Webb of AutoEngage, diving into the fast-evolving world of fixed ops, service scheduling, and customer experience. Michael unpacks how Au...

Boosting Dealership Efficiency: Tech Partnerships and Service Lane Acquisition

June 17, 2026 8:00am 14 min

This episode of the PartsEdge Podcast brings you straight from the NCM “Fuel the Future” Fixed Ops Summit. Kaylee Felio catches up with Kyle Morissette  from Techwall and Jim Boehnlein of UVEye to unpack how collaboratio...

Building Stronger Fixed Ops Teams: Insights from NCM Fuel the Future Summit with Beth and Tricia

June 17, 2026 8:00am 9 min

This episode of the PartsEdge Podcast features a dynamic conversation at the NCM Fuel the Future Fixed Ops Summit, where Kaylee Felio interviewed Beth and Tricia from Herrin Gear Infiniti. Both are newly minted parts and...

Breaking Through the Data Fog in Fixed Ops

June 12, 2026 8:00am 12 min

Kaylee Felio joined Maureen Martin, VP of Strategic Alliances at Dynatron Software, and James Grogan, EVP of Client Success at Dynatron Software at the NCM Fuel the Future Fixed Ops Summit. Together, they dig into what i...

The Second Set of Eyes Every Parts Department Needs

June 05, 2026 8:00am 8 min

On this episode of Parts Edge Podcast, Kaylee Felio sits down LIVE with Robert Perez, Fixed Operations Director of South Texas Auto Group, at the NCM Fuel the Future Fixed Ops Summit. Robert shares strategies for embraci...

How Top Dealerships Protect Margin Through Better Parts Pricing - Live Webinar Series Replay

May 29, 2026 8:00am 47 min

Chuck Hartle, parts expert and founder of PartsEdge is back with a special episode: a replay of the hugely popular webinar covering parts pricing strategies—all about how your dealership’s matrix and source structure wit...

Fixing the Foundation for Parts Success with Joe Castelino’s Multi-Store Strategies

May 22, 2026 8:00am 47 min

Joe Castelino is the VP of Fixed Operations for American Motors Group, overseeing a diverse portfolio of twelve dealerships. In this high-energy episode, he dives into the real-world strategies behind launching a massive...

Fixing the Foundation for Parts Success with Joe Castelino’s Multi-Store Strategies

May 08, 2026 8:00am 48 min

Joe Castelino is the VP of Fixed Operations for American Motors Group, overseeing a diverse portfolio of twelve dealerships. In this high-energy episode, he dives into the real-world strategies behind launching a massive...

Parts Reconciliation Without the Year-End Surprise - Live Webinar Series Replay

April 17, 2026 8:00am 42 min

Join our Live Webinar Series replay with Chuck Hartle, for a gritty and motivating deep-dive into Parts Reconciliation—one of the most critical (and, let's be real, stressful!) tasks facing dealership parts managers.From...

Building Foundational Partnerships to Transform Parts Management in Auto Dealerships

April 03, 2026 8:00am 19 min

Arlene Clements, Vice President of Business Development at Dominion DMS, joins Kaylee Felio for a gritty, optimistic conversation on dealership inventory management and data integration. Dominion's Vue DMS was built from...

Stop Running Your Inventory on 5 Sources - Why More Sources = More Control - Live Webinar Series

March 20, 2026 8:00am 39 min

In this month’s live webinar series replay, Chuck Hartle digs deep into the nuts and bolts of inventory sources, DMS best practices, and why source structuring isn’t just a technical detail—it’s your key to better contro...

Breaking Down Barriers: How Dealer Education and Data Drive Parts Department Success

March 13, 2026 8:00am 37 min

This week, Kaylee sits down with Mark Michalski, seasoned NADA Academy instructor and dealership veteran, for a no-nonsense conversation about what it really takes to thrive in today’s parts departments.Mark Michalski sh...

The Real Impact of Menu Pricing vs. Matrix in Dealerships Parts Departments - Live Webinar Series

March 06, 2026 7:00am 39 min

Live Webinar Series replay with Resident parts expert and founder of PartsEdge, Chuck Hartle, dives deep into one of the most crucial—and often overlooked—elements of dealership parts management: pricing strategy for cus...

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