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OFFBounds Retail OFFBounds Retail Paula Macaggi Well-Oiled Operations with Stacy Tuschl Well-Oiled Operations with Stacy Tuschl Stacy Tuschl AI Investing: for the AI Investor AI Investing: for the AI Investor AI Investing AI in Business AI in Business AI in Business ChatGPT Podcast ChatGPT Podcast ChatGPT Hotel Tech Insider Hotel Tech Insider HotelTechReport The Moneywise Guys The Moneywise Guys Wealth Management - Community Digital Voices: AI News, ChatGPT, OpenAI, Gemini, Claude Digital Voices: AI News, ChatGPT, OpenAI, Gemini, Claude Digital Voices Founder Built: Interviews, News, Startups, AI Founder Built: Interviews, News, Startups, AI Founder Built: Interviews, News, Startups, AI Let Freedom: AI & Business News Let Freedom: AI & Business News Let Freedom NZZ Akzent NZZ Akzent NZZ First Principles First Principles The Ken Jim Rohn Motivation Daily Jim Rohn Motivation Daily Jim Rohn Harvard Business Review Harvard Business Review HBR Evan Carmichael - Believe: Unlocking Your True Potential Evan Carmichael - Believe: Unlocking Your True Potential Evan Carmichael Desayuno con Bancolombia Desayuno con Bancolombia Bancolombia FXNX Trade Podcast FXNX Trade Podcast FXNX Bloomberg Talks Bloomberg Talks Bloomberg iWork4Him PowerThought iWork4Him PowerThought Jim & Martha Brangenberg Värvet Värvet Acast On Top of PR with Jason Mudd On Top of PR with Jason Mudd Jason Mudd, Axia Public Relations FAST & CURIOUS FAST & CURIOUS Lea-Sophie Cramer, Verena Pausder 米国株投資で幸せ作り 米国株投資で幸せ作り beikoku-stock Sports Geek Rapid Rundown Sports Geek Rapid Rundown Sports Geek TBPN TBPN John Coogan & Jordi Hays 120 jaar IJsfabriek Strombeek 120 jaar IJsfabriek Strombeek The Podcast Planet Jack Hopkins Jack Hopkins Jack Hopkins How Money Works How Money Works How Money Works Valuetainment Valuetainment Valuetainment The Daily Brief The Daily Brief Zerodha The David Lin Report The David Lin Report The David Lin Report 静言股市 静言股市 静言股市 Barney's Tavern Barney's Tavern Chris LaBossiere Blockchain DXB Blockchain DXB Blockchain DXB Financial Freedom with Real Estate Investing Financial Freedom with Real Estate Investing Michael Blank Property Insights with Mark Bouris Property Insights with Mark Bouris Mark Bouris FlavorVille Radio – Straight Outta the Kitchen (Premiere Episode) FlavorVille Radio – Straight Outta the Kitchen (Premiere Episode) Brian M Inspired
OFFBounds Retail

Negocios

OFFBounds Retail

Paula Macaggi

124. Scanteak's CEO, Jamie Lim: "AI should be part of the process, not the purpose."

July 07, 2026 1:00am 24 min

Artificial intelligence is transforming retail, but Jamie Lim believes most companies are starting in the wrong place. As the second-generation CEO of Scanteak, a retail group with more than 10 brands and over 200 stores...

123. 7-Eleven Singapore's Managing Director, Anushree Khosla: "We don't just want to be a convenience store. We want to be a place of discovery."

July 06, 2026 12:53pm 30 min

Convenience retail is evolving beyond speed and accessibility. In this episode of OFFBounds, Paula Macaggi sits down with Anushree Khosla, Managing Director of 7-Eleven Singapore, to explore how one of the world's most r...

122. Warehouse Group's Head of Strategy and Media: "The future of retail media is audience-first, not retailer-first."

June 23, 2026 4:18am 29 min

Recorded at NRF APAC in Singapore, Paula Macaggi sits down with Alex Lawson, Head of Strategy & Media at The Warehouse Group, one of the largest retailers in New Zealand, operating more than 160 stores across brands incl...

121. OnTheList's CEO, Delphine Dultzin: "Even with AI, you can never predict 100% what customers will want."

June 16, 2026 1:00am 26 min

In this episode of OFFBounds, Paula Macaggi goes to Singapore for NRF APAC 2026 and sits down with Delphine Dultzin, CEO and Co-Founder of OnTheList, to explore a retail challenge that rarely gets discussed: what happens...

120. Larroudé's CEO, Ricardo Larroudé: "The best person to program the company they have a vision for is the CEO."

June 09, 2026 1:00am 46 min

This episode was brought to you by RayonRetail design teams use Rayon to create store layouts, documentation, standards, and presentations in one collaborative platform. By combining design tools and AI in a single works...

119. Brandon Rael's Insights on Agentic Commerce

June 01, 2026 11:25pm 37 min

When ChatGPT launched, most retailers focused on chatbots and customer service. Today, the conversation is much bigger. AI agents are beginning to influence how consumers discover products, compare options, and make purc...

118. Retail Trends 2026

May 26, 2026 11:00pm 20 min

Retail is entering a new era where technology is becoming invisible and human connection is becoming more valuable than ever. In this solo episode of OFFBounds, Paula Macaggi breaks down five major trends shaping retail ...

117. We Turned OFFBounds Into an AI-Powered Newsroom

May 13, 2026 12:00am 17 min

Check our new website: OFFBounds.tvWhat does a media company built for the AI era actually look like? In this special solo episode of OFFBounds, Paula Macaggi shares how OFFBounds evolved from a retail podcast into an AI...

116. American Golf's CEO, Nigel Oddy: “Be clear on the vision. Keep it simple.”

May 04, 2026 11:30pm 29 min

In this episode of OFFBounds, Paula Macaggi sits down with Nigel Oddy, CEO of American Golf, to unpack what it really takes to turn around a retail business. With more than four decades in the industry and multiple CEO r...

115. TCL's VP of Brand and Digital Marketing, Cole Moir: "You can't change what you don't measure."

April 21, 2026 12:26am 23 min

How do you take a brand most people see as the budget option and turn it into a serious competitor against Samsung, LG, and Sony? You start by knowing your consumer better than they do.Cole Moir is the VP of Brand and Di...

114. Carl Boutet's New Book: The Flip: “The danger isn’t AI. It’s when we stop questioning what it tells us.”

April 14, 2026 12:30am 37 min

Paula Macaggi sits down with Carl Boutet in Montreal to unpack his new book, The Flip. What starts as a conversation about AI quickly turns into something deeper. A discussion about how value is shifting across retail an...

113. Rohlik Group's Head of Strategy, Petr Lizner: "Online grocery can be profitable and is profitable. It's just a question of scale."

April 07, 2026 12:00am 28 min

Rohlik Group delivers 70,000 grocery orders a day across five European markets in as little as 60 minutes, profitably. And most people outside Europe have never heard of them. In this episode, I sit down with Petr Lizner...

112. Loblaw's VP and GM of Loyalty, Noah Goldberg: “The best loyalty programs don’t reward spend. They reward behavior.”

March 31, 2026 12:30am 26 min

Everyone has a loyalty program, but very few brands actually create loyalty. In this episode of OFFBounds, Paula Macaggi sits down with Noah Goldberg from Loblaw Companies Limited to unpack what it really takes to build ...

111. Liza Amlani's Book, The Material Life: “If we’re not innovating the process, everything breaks on the shop floor.”

March 24, 2026 12:30am 31 min

Most retailers don’t have a technology problem, they have a process problem. In this episode, Paula sits down with Liza Amlani to unpack how the disconnect between corporate strategy and store execution actually shows up...

110. UNTUCKit's VP of IT and Systems, Jason Lerman: “Great retail technology should be invisible.”

March 17, 2026 1:00am 36 min

UNTUCKit built its brand around a simple idea: shirts designed to be worn untucked. But behind that simple product is a complex technology operation supporting 80+ stores, multiple e-commerce sites, and a growing global ...

109. Meadow Lane's Founder and CEO, Sammy Nussdorf: “We didn’t market the store. We built it in public.”

March 10, 2026 6:40am 38 min

What happens when you build a retail store in public?When Sammy Nussdorf launched Meadow Lane, he chose a very different strategy from the traditional retail playbook. Instead of opening quietly and announcing the store ...

108. Boll & Branch's VP of CX and Loyalty, Anna Esrov: “We’re big on unreasonable hospitality.”

March 03, 2026 12:29am 29 min

Boll & Branch has built its competitive advantage on something many brands overlook: hospitality. In this conversation, Anna Esrov, VP of Customer Experience & Loyalty, shares how the luxury organic bedding brand turns l...

107. Lenovo's CMO of Intelligent Devices Group, Emily Ketchen: “We are creating an entirely new category around the AI PC.”

February 24, 2026 12:05am 30 min

In this episode of OFFBounds, Paula Macaggi sits down with Emily Ketchen, SVP and CMO of Lenovo’s Intelligent Devices Group and International Markets, to explore what it really takes to modernize marketing inside one of ...

106. Primark US' Head of Marketing, Rene Federico: “Awareness brings them in. Experience brings them back.

February 16, 2026 11:30pm 29 min

Paula Macaggi sits down in New York with Renée Federico, Head of Marketing at Primark US, to explore how one of Europe’s most iconic retail brands is accelerating its growth across America. From launching Primark’s first...

105. Coterie's SVP of Growth, Ankur Goyal: “Trust is built when product, experience, and brand work together.”

February 10, 2026 12:30am 32 min

Paula Macaggi sits down with Ankur Goyal, SVP of Growth at Coterie, to explore how a premium, subscription-first brand can win in one of the most competitive and emotional consumer categories: baby care. They unpack how ...

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