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Process Debt Process Debt Chris Terrell Hedgeye Podcasts Hedgeye Podcasts Hedgeye Risk Management SignalsAZ.com - Arizona News Podcast SignalsAZ.com - Arizona News Podcast Talking Glass Media, LLC UPTHINKING FINANCE UPTHINKING FINANCE Emerson Fersch MasilyJohn MasilyJohn MasilyJohn Travel to Profit Travel to Profit Derek Hey Gibraltar! Hey Gibraltar! Ahmed Rehan and Adam Kaan deepdive. deepdive. CountingWorks PRO Marketing Team Kitco NEWS Kitco NEWS Kitco Media Rock Solid Conversations Rock Solid Conversations Eric Zwigart 120 jaar IJsfabriek Strombeek 120 jaar IJsfabriek Strombeek The Podcast Planet The Art of Accomplishment The Art of Accomplishment Joe Hudson and Brett Kistler The Unscripted SEO Interview Podcast The Unscripted SEO Interview Podcast Jeremy Rivera Halftime Report Halftime Report CNBC Squawk Pod Squawk Pod CNBC Fox Business Hourly Report Fox Business Hourly Report FOX News Podcasts Rainer on Leadership Rainer on Leadership Church Answers The Money Show The Money Show Radio 702 Digital Social Hour Digital Social Hour Sean Kelly Joel Bomgar on Bitcoin: The FB Live Audio Joel Bomgar on Bitcoin: The FB Live Audio Joel Bomgar Vermont Viewpoint Vermont Viewpoint Vermont Viewpoint AI for Interior Designers™ *Podcast AI for Interior Designers™ *Podcast Jenna Gaidusek Self Publishing School: How To Write A Book That Grows Your Impact, Income, And Business Self Publishing School: How To Write A Book That Grows Your Impact, Income, And Business Chandler Bolt, Founder of selfpublishing.com B2B Podcasting Insights - business strategy podcast for founders and brands B2B Podcasting Insights - business strategy podcast for founders and brands Podknows Podcasting - B2B Podcasting Experts Remarkable Results Radio Podcast Remarkable Results Radio Podcast Carm Capriotto, AAP The Redeeming the Dirt Podcast The Redeeming the Dirt Podcast Noah Sanders The Weekly Trend The Weekly Trend David Zarling, Ian McMillan KGCI: Real Estate on Air KGCI: Real Estate on Air KGCI: Real Estate on Air Factory of the Future Podcast Factory of the Future Podcast AW Schultz & Alexandria Burek The Dutch Investors The Dutch Investors The Dutch Investors The Giving Game The Giving Game Sophia Whitesell Wall Street Breakfast Wall Street Breakfast Seeking Alpha Nonprofit Launch Plan Podcast for Startup, Small, and Growing Nonprofits Nonprofit Launch Plan Podcast for Startup, Small, and Growing Nonprofits Matt Stockman NomadTreneur NomadTreneur AC Wilson The Vignette Effect The Vignette Effect Raquel Furman Bloomberg News Now Bloomberg News Now Samejo Ground Floor Government Ground Floor Government PhoneLive.io
Process Debt

Negocios

Process Debt

Chris Terrell

The Proximity Problem: Why the People Closest to the Fix Are the Last Ones Who Can Sell It

June 26, 2026 6:00am 24 min

The person closest to a broken process is usually the one least able to get it fixed. They've done the analysis, proven the solution, estimated the cost — and still can't get it on the sprint. Meanwhile, the executives w...

An MoU isn't a finish line. It's a starting gun.

June 19, 2026 6:00am 22 min

Everybody loves the announcement. Nobody talks about the 18 months that come after it.This week, Chris and Toby use the US-Iran memorandum of understanding as a case study in what agreements in principle actually are — a...

There's No I in Team, But There's a Big One in AI

June 12, 2026 6:00am 23 min

AI is making individuals dramatically more productive. So why aren't teams getting better?Chris and Toby dig into the structural problem nobody's talking about: AI generates unique output every time by design, which make...

The Waste That Doesn't Show Up on Any Report - with Peter Weiss

June 05, 2026 6:00am 37 min

There's a concept in lean manufacturing called the gemba — the "real place" where value is actually created. You go to the gemba to see what's happening. You walk the floor. You watch the process. You find the waste.Pete...

The Real Waste in Knowledge Work Isn't What You Think

May 29, 2026 7:17am 22 min

In manufacturing, waste is measurable. In knowledge work, it's invisible until you start tracking it.This week, Chris and Toby get into the real cost of context-switching, why the standard office software suite is desig...

Coaching Trees, Corruption Trees, and the People Debt You Can't See on a Dashboard

May 22, 2026 6:00am 21 min

Why do some managers keep producing great leaders — and others just keep producing turnover? In this episode of Process Debt, Chris and Toby dig into the concept of the coaching tree: how legendary coaches (and managers)...

AI in Your SaaS Tools: What's Actually Working (And What's Just Clippy in a Suit)

May 15, 2026 6:00am 24 min

AI is everywhere in your SaaS tools right now but is it actually helping, or just getting in the way? In this episode, Chris and Toby break down what good AI integration actually looks like (Loom's auto-generated SOPs, M...

AI Didn't Get Rolled Out. It Seeped In (And That's the Problem)

May 08, 2026 6:00am 20 min

AI showed up in your tools without a kickoff meeting, a training plan, or anyone's approval. And now it's quietly changing how your team works whether you've sanctioned it or not.In this episode, we dig into what makes t...

More Data, Less Value

May 01, 2026 6:00am 20 min

What happened to the news when it went 24 hours? It stopped being news and became entertainment — because you can't fill that much airtime with signal. Process Debt is about what happened when businesses did the same thi...

The James Patterson Principle: Why Your Legal Pad Might Be Your Best Productivity Tool

April 24, 2026 6:00am 22 min

James Patterson has written 285 books. He's 79 years old, lived through every major writing technology shift of the last half-century, and still drafts every novel with a pen and a yellow legal pad. In this episode, Chri...

What Good Design Can Teach Us About Bad Processes - With Jon Yablonski

April 17, 2026 6:00am 49 min

Jon Yablonski — creator of Laws of UX and veteran designer across automotive, aerospace, and SaaS joins us to talk about what good design and good process have in common. We get into why pretty things fool us, why nobod...

When Bad Assumptions Blow Up Your Budget (And Your Business)

April 10, 2026 2:10am 43 min

Dr. Adam Link, computer scientist turned CFP joins Chris and Toby to unpack why bad assumptions don't just lead to bad outcomes, they compound them. From 401k matching to tech debt, Monte Carlo simulations to the emotio...

Stop Optimizing Your Toothbrush Routine

April 03, 2026 5:54am 21 min

What do brushing your teeth and your email inbox have in common? More than you'd think. This week, Chris and Toby get into the surprisingly deep psychology behind boring tasks why we dread them, why we over-complicate t...

Saying It Louder Doesn't Make It Clearer

March 27, 2026 7:33am 21 min

Why do we keep talking past each other even when everyone in the room genuinely wants to be understood? In this episode, Toby and Chris dig into the real reason communication breaks down at work: not volume, not effort, ...

You Bought a Box of Car Parts. Now What? (the SaaS problem)

March 20, 2026 6:00am 22 min

SaaS tools promise to be intuitive. And for a single user, they often are. But add a team, skip the requirements conversation, and you've got a box of 300,000 Legos with no instructions and a deadline.In this episode, To...

Your New Software Won't Fix a Broken Process

March 13, 2026 6:00am 20 min

When a client calls in a consultant, they often expect someone with x-ray vision — an expert who can walk in, scan the room, and instantly identify the problem. But here's what that consultant actually sees: a kitchen wh...

Your business doesn't need more "innovation." It needs to be more boring. 🥱

March 06, 2026 6:00am 20 min

Does your business feel like "garbage cans being thrown down six flights of stairs"? Most leaders chase innovation and complex tech stacks to solve their problems, but they’re actually just deepening their process debt.I...

Stop hiring tools to "fix" processes. Tools don’t fix workflows; they amplify them.

February 27, 2026 6:00am 19 min

Why do we spend $10,000 on software to solve a problem that only needs a better "verb"? In this episode, we dive into the "Jobs to be Done" framework and the reality of Digital Scrap. Just because you can't see the sawdu...

The Single Best Time to Refinance Your Process Debt.

February 20, 2026 6:00am 18 min

Why does new software often feel like a prettier version of your old mess? In this episode, Chris and Toby reveal why an implementation is the ultimate "Get Out of Debt Free" card for your business and why most leaders t...

The "Glue People" - Will AI Actually Delete Middle Management?

February 13, 2026 10:09am 21 min

Is middle management the ultimate "process debt" or the only thing keeping your company from vibrating apart?This week, Chris and Toby tackle the "Man in the Middle"—those managers currently sitting in the crosshairs of ...

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